Help Center

Open the app and tap Sign Up on the login screen. Enter your full name, email, and password. You can also sign up with Google or Apple.

Tap Sign In on the login screen. Enter your email and password, or use Google/Apple sign-in. Your session stays active until you log out.

On the login screen, tap Forgot password? and enter your email. You’ll receive a password reset link within a few minutes. Check your spam folder if you don’t see it.

Try switching to a different server using the Streaming Source selector below the player. If buffering persists, check your internet connection or enable Data Saver in Profile → Settings.

Tap the gear icon in the player controls, then select your preferred quality (Auto, 720p, 1080p). You can also set a default in Profile → Playback → Video Quality.

Tap the audio/speaker icon in the player bottom controls. Select your preferred language from the available options. Not all content supports multiple audio tracks.

Tap the CC icon (subtitle) in the player bottom controls. Toggle subtitles on or off. When enabled, you can choose from available languages.

Tap the CC icon in the player, then select your preferred subtitle language. You can also set a default in Profile → Playback → Subtitle Language.

Go to Profile → Edit Profile. You can update your name, email, and profile picture.

Go to Profile → Change Password. Enter your current password and your new password. Password must be at least 8 characters with letters and numbers.

Go to Profile → Preferences → Push Notifications and toggle on or off. You can also manage per-show notifications by tapping the bell icon on any TV show detail page.

Data Saver reduces video quality and image loading to save mobile data. Enable it in Profile → Playback → Data Saver. Recommended when using mobile data instead of WiFi.

Go to your device settings → Apps → UniqueStream → Storage → Clear Cache. This removes temporary data without affecting your account or watch history.

On any movie or TV show detail page, tap + My List. The item will appear in your My List tab. You can also long-press any poster card for quick actions.

Go to My List, tap Edit in the top right, then select items to remove. Or swipe left on any item to delete it quickly.

Browse to any movie or TV show page, then click the Play button. Select a server from the available options if the default one doesn’t work. No account required to browse, but some features require login.

Try disabling your ad blocker — some blockers interfere with video embeds. If the issue persists, switch to a different server using the server selector below the player. Try a different browser (Chrome or Firefox recommended).

Use the search bar at the top of the page. You can search by title, actor, or genre. Use the filter options on the Movies or TV Shows archive pages to browse by genre, year, or rating.

Click Sign Up in the top navigation. Fill in your details and verify your email. Your account works on both the website and mobile app.

Clear your browser cache and cookies, then reload the page. Make sure you’re using an up-to-date browser. UniqueStream works best on Chrome, Firefox, Safari, or Edge.

Use the Contact page or email us at support@uniquestream.net with the title and year of the content you’d like us to add.

Try closing and reopening the app. If the issue persists, clear the app cache from your device settings, or reinstall the app. Make sure you’re running the latest version.

Not all content has subtitles available. If subtitles are available, tap the CC icon in the player and make sure a language is selected. Try switching to a different server if subtitles still don’t appear.

Make sure notifications are enabled in Profile → Preferences and in your device settings (Settings → Apps → UniqueStream → Notifications). For show-specific alerts, tap the bell icon on the show detail page.

Check if Data Saver is enabled (Profile → Playback). If so, turn it off for better quality. Also check your Video Quality setting — set it to Auto or 1080p for best results.